EAGLEi360

A sophisticated business intelligence tool to better understand your venue on both a big picture and individual level. Harness the power of data today.

EAGLEi360 Features

Enjoy A Powerful Dashboard

Quickly see the performance of your KPIs all in one page, with an interactive and insightful dashboard so you can make swift data-driven decisions.

Live Data Feed*

See live data from your gaming system and Point of Sale on one centralised platform.

Easily Generate Meaningful Reports

Have an extensive range of reports ready at your fingertips to distil your data into clear visuals and tables.

Optimise and Manage Marketing Campaigns

Seamlessly construct, manage, and review campaigns and events without consuming valuable hours.

Powerful and Engaging CRM

Understand your members on a deeper level with our Player View and Customer Relationship Management (CRM) tool so you can remove the guesswork and deliver venue experiences that suit their needs.

Boost Internal Communication

Better understand your daily operations and bridge any communication gaps you have with your team with the shift report functionality.

Additional Packages

POS Integration

Keep track of POS performance and understand how it affects and influences different sectors of your business.

Marketing Integration

Collect all your venue’s events into a clear calendar view to know what is occurring each day. In addition, review performance and analyse how consumers interact with these events.

Communications

Easily create and send personalised email and SMS communications to your members, improving patron engagement and repeat visitation.

Harm Minimisation - Safestakes

Safestakes is your proactive harm minimisation tool. Streamline the work required of your Responsible Gambling Officers, allowing your staff to easily log and manage patron activity.

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Choose the best EAGLEi360 package for your venue

Basics

Dashboard

Track staff interactions, POS performance, machine performance and player data all on one clear dashboard.

Gaming Machine View

Manage your entire floor with performance reports, trend data, heat maps, zoned floor analysis and more.

Player View

See member profiles including contact information, key relationships and interests, along with detailed consumer activity and analytical reports.

BI Reports

Automatically generate accurate ROI reports without having to lift a finger. Get daily reports on how you are tracking versus previous trade periods, along with performance projections.

Shift Reports

Allow the ability to track current day’s events, member and staff comments as well as delegate and manage tasks. Have this data summarised in a report and sent to you the next morning to keep up to date.

Campaign Builder

Create and deliver your own targeted one-to-one or group marketing campaigns for members to drive visitation with complete flexibility. See the performance of your campaigns, how impactful the campaign was to your business, and plan future marketing campaigns.

Customer Relationship Manager

Develop your own CRM tool, built exclusively for on-floor use in gaming and hospitality venues. Manage relationships and give your team the tools to consistently deliver exceptional member experiences.

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EAGLEi360 Essentials has all the features of Basics, as well as:

POS Integration

Keep track of POS performance and understand how it affects and influences different sectors of your business.

Marketing Integration

Collect all the venue’s events into a clear calendar view so you know what is occurring each day. Furthermore, review performance and analyse how consumers interact with these events.

Communications

Easily create and send personalised email and SMS communications to your members, improving patron engagement and repeat visitation.

Harm Minimisation - Safestakes

Safestakes is your proactive harm minimisation tool. Streamline the work required of your Responsible Gambling Officers, allowing your staff to easily log and manage patron activity.

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Case Studies

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Additional Packages

POS Integration

Keep track of POS performance and understand how it affects and influences different sectors of your business.

Marketing Integration

Collect all your venue’s events into a clear calendar view to know what is occurring each day. In addition, review performance and analyse how consumers interact with these events.

Communications

Easily create and send personalised email and SMS communications to your members, improving patron engagement and repeat visitation.

Harm Minimisation - Safestakes

Safestakes is your proactive harm minimisation tool. Streamline the work required of your Responsible Gambling Officers, allowing your staff to easily log and manage patron activity.

Testimonials

EAGLEi360 presents meaningful reports daily and in real-time, making it easy for our staff to interpret the data with the clear and easy to understand visuals and tables that it generates. A fantastic team to partner with that is always prepared to go that extra mile to support.

The Lion Richlands

By utilising the reporting and communications tools built into EAGLEi360, we are able to identify areas of potential growth, as well as analyse current trends. With data being incorporated from Point of Sale, Loyalty, and Gaming Machines, we can swiftly pinpoint customer needs, as well as provide greater Member Engagement. EAGLEi360 gives us the confidence to make informed decisions that will best serve our loyal customers.

Kogarah Clubhouse

I would recommend EAGLEi360 to all progressive hospitality venues. EAGLEi360 draws in data from all our departments and provides the management team with timely insights to make informed decisions. Such a system has been needed for a long time in the club industry.

Frenchville Sports Club

Since implementing EAGLEi360 and SafeStakes at our venue, our approach to managing patron activity has improved tenfold. Using the SafeStakes app on our phone or desktop simplifies the logging of harmful behaviour that staff may observe around the venue. When logging these activities via SafeStakes, all reports are transferred across to the respective member profile on EAGLEi360, displaying a full record of activity and sending real-time alerts to efficiently identify behavioural trends and shifts. Both EAGLEi360 and SafeStakes are extremely valuable business tools for our venue!

Just by tapping into the CRM tool, we know our customers better than ever! We’ve been able to enhance our service strategies and better understand our members – things like their purchase behaviours, special observations and birthdays. It’s made it easy to know what our members actually want!

Capalaba Sports Club

The Campaign Builder tool is a game changer – you can literally create and deliver your own group marketing campaigns and target high-value customers. Then, track ROI and activity instantly. It’s amazing.

Cazalys Palmerston Club

Eaglei360 is absolute GOLD. It allowed us to open our eyes to the opportunities and engagement strategies we needed to enhance our service.

Broncos Leagues Club

The powerful data reporting of EAGLEi360 has enabled our venue to make actionable changes and consistently review our business operations and performance as time goes on. The data generated has kept our venue on track to achieving our business objectives, with even greater efficiencies achieved than first projected.

The reports generated by EAGLEi360 synthesise important data that would otherwise take our team hours to collate, in a matter of minutes. While they are rich in information, the visuals and tables generated are easy to interpret and make decision-making a breeze. EAGLEi360 has been a great tool for us to analyse the success of promotions within the venue; who participated, which areas of the club they visited, what products and services they value, and delivers an easy-to-understand ROI.

Doyalson Wyee RSL

EAGLEi360

FAQs

Is EAGLEi360 complicated to use?
How is the Gaming System and POS data collated using EAGLEi360?
Will our data be secure through EAGLEi360?
What Gaming System does EAGLEi360 integrate with?
What POS providers does EAGLEi360 integrate with?

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Features Overview
POS Integrated
Standalone
Receipt Printing
Digital Receipts
Real-Time Dashboard
Nickname your Terminals
Reliable Hardware
Upload Logo On-Screen
Portable
Digital Wallet Payments
MOTO payments
Low Cost Routing (LCR)
Split Billing and Tipping
24/7 Local Support
Software Upgrades
4G Connectivity
Accepts all Major Payment Methods
Zero Cost Eftpos

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