A sophisticated business intelligence tool to better understand your venue on both a big picture and individual level. Harness the power of data today.
Enjoy A Powerful Dashboard
Quickly see the performance of your KPIs all in one page, with an interactive and insightful dashboard so you can make swift data-driven decisions.
A Live Data Feed
Unify live data from your Gaming System and POS and see it all on one platform.
Easily Generate Meaningful Reports
Have an extensive range of reports ready at your fingertips to distil your data into clear and crisp visuals and tables.
Optimise and Manage Marketing Campaigns
Seamlessly construct, market and review campaigns and events without consuming valuable hours.
Powerful and Engaging CRM
Deeply understand your patrons with a Player View and customer relationship management (CRM) tool so you can remove the guess work and tailor your venue experience to their needs.
Boost Internal Communication
Better understand your daily operations and bridge any communication gaps you have with your team with the shift report functionality.
Track staff interactions, POS performance, machine performance and player data all on one clear dashboard.
Gaming Machine View
Manage your entire floor with performance reports, trend data, heat maps, zoned floor analysis and more.
See member profiles including contact information, key relationships and interests, along with detailed consumer activity and analytical reports.
Automatically generate accurate ROI reports without having to lift a finger. Get daily reports on how you are tracking versus previous trade periods, along with performance projections.
Allow the ability to track current day’s events, member and staff comments as well as delegate and manage tasks. Have this data summarised in a report and sent to you the next morning to keep up to date.
Create and deliver your own targeted one-to-one or group marketing campaigns for members to drive visitation with complete flexibility. See the performance of your campaigns, how impactful the campaign was to your business, and plan future marketing campaigns.
Customer Relationship Manager
Develop your own CRM tool, built exclusively for on-floor use in gaming and hospitality venues. Manage relationships and give your team the tools to consistently deliver exceptional member experiences.
EAGLEi360 Essentials has all the features of Basics, as well as:
Keep track of POS performance and understand how it affects and influences different sectors of your business.
Collect all the venue’s events into a clear calendar view so you know what is occurring each day. Furthermore, review performance and analyse how consumers interact with these events.
EAGLEi360 presents meaningful reports daily and in real-time, making it easy for our staff to interpret the data with the clear and easy to understand visuals and tables that it generates. A fantastic team to partner with that is always prepared to go that extra mile to support.
I would recommend EAGLEi360 to all progressive hospitality venues. EAGLEi360 draws in data from all our departments and provides the management team with timely insights to make informed decisions. Such a system has been needed for a long time in the club industry.
Just by tapping into the CRM tool, we know our customers better than ever! We’ve been able to enhance our service strategies and better understand our members – things like their purchase behaviours, special observations and birthdays. It’s made it easy to know what our members actually want!
The Campaign Builder tool is a game changer – you can literally create and deliver your own group marketing campaigns and target high-value customers. Then, track ROI and activity instantly. It’s amazing.
Eaglei360 is absolute GOLD. It allowed us to open our eyes to the opportunities and engagement strategies we needed to enhance our service.