Field Technician
Cheltenham, Melbourne, VIC
The Role
This role will provide you with invaluable experience and opportunity for growth all whilst working in a passionate, safe, and friendly workplace culture.
You will apply your acquired technical skills and experience to perform the following principal duties:
- Provide service and customer support during field visits.
- Carry out on site installation, repair, preventative maintenance and test tasks.
- Business hours and after hours break/fix response.
- Strong troubleshooting and problem-solving skills, determining proper solution and resolving assigned service requests in a timely manner – creative and adaptive thinking.
- Provide consistent and accurate service and quality delivery when responding to jobs.
- Produce timely and detailed service reports (update, closing notes and parts used).
About You
- Previous experience as a Field Technician.
- Experience in the ATM, Gaming/EFTPOS industry would be highly regarded.
- Strong communication skills.
- Friendly team player.
- Logical thinker.
- Intermediate computer skills.
- Technical aptitude.
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