Research and Development Engineer - VIC

‍The Role

The Research and Development Engineer is responsible for setting up, maintaining, and improving the architecture, hardware, software, and networking of payment solutions, ensuring a high availability for all Next Payments’ payment solutions, customers and all products and services.

Key responsibilities:

• Provide support to Next Payments Operations in the development and maintenance of new and existing hardware, software and associated services.
• Create and implement change management plans.
• Work with internal stakeholders and external service providers to implement and maintain new and existing infrastructure.
• Create and maintain user documentation on processes, policies, hardware and application configuration and help related materials as new products and services are developed.
• Ensure disaster recovery and business continuity capabilities are in place and regularly tested for systems in your areas of responsibility.

About You

• Ability to build strong relationships both inside and outside the organisation.
• Excellent learning and researching skills.
• Ability to effectively work with all levels of staff.
• Excellent attention to detail and ability to multitask.
• Ability to work independently under minimal supervision.
• Tertiary qualification (Certificate IV, Diploma or Degree) in Information Technology, Computer Science, Electronics, or relevant job experience beneficial.
• Competency with different operating systems (Windows / Linux based OS) and their support and deployment.
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.

‍Find out more about the job by clicking the link below.