Module Repairer

Melbourne VIC

The Module Repairer is responsible for recycling parts by repairing faulty modules and achieving a higher rate of repair as opposed to writing off faulty modules. The ideal candidate will be tech savvy and have a strong interest in electronic/mechanical modules.

Your main responsibilities in this role include:

  • Diagnosing faults and performing repairs to ATM modules, including cash recycler, cash redemption terminal & cash express modules.
  • Completing repairs, testing and configuration within the required timeframe.
  • Updating software on specific modules before shelving or dispatching.
  • Creating and completing detailed service reports (update, closing notes and parts used).
  • Escalating unrepaired modules to internal or external third party.
  • Assist with staging devices.
  • Escalating a trend of faults due to default or user errors.

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