EAGLEi360

EAGLEi360 Venue Management BI Software

What is EAGLEi360?

EAGLEi360 is a powerful venue management platform built for Australian venues including clubs, pubs, hotels, and casinos.

Designed specifically for the hospitality and gaming industry, EAGLEi360 combines hospitality CRM software, club membership management systems, EGM tracking, SMS/email marketing automation, AML/CTF tracking, and real-time analytics into one easy-to-use platform.

With EAGLEi360, venues can improve operational visibility, strengthen compliance, and deliver personalised member experiences that drive engagement and revenue.

Whether you operate a licensed club, hotel, or gaming venue, EAGLEi360 provides the management software Australia’s hospitality venues rely on to make smarter decisions.

EAGLEi360 Features

Powerful Venue Analytics Dashboard

A centralised dashboard displaying KPIs across gaming machines, POS, food and beverage, and member activity.

Live Data Feed

Real-time integration with gaming systems and POS platforms to display live venue performance data.*

Advanced Reporting

Automated reporting tools that generate visual insights and performance reports across venue operations.

Marketing Campaign Automation

Built-in tools to create, manage and track targeted campaigns, promotions and venue events.

CRM & Member Management

Detailed Player View profiles with member data, behaviour tracking and engagement history.

SMS & Email Member Communications

Integrated messaging tools for sending personalised SMS and email communications to members.

POS Integration

Direct integration with hospitality and gaming POS systems to capture food, beverage, retail and gaming performance data.

AML/CTF Compliance Monitoring

Compliance monitoring tools designed to support AML/CTF reporting and regulatory requirements.

*Live data feed only available in some jurisdictions. Please speak to your Sales Rep.

Why Venues Choose EAGLEi360

Make faster data driven decisions

Access real-time insights across gaming, POS, food and beverage, and member activity so managers can respond quickly to venue performance.

Increase member engagement

Use CRM data and segmentation tools to deliver personalised promotions, campaigns and loyalty offers.

Improve marketing performance

Plan, launch and track targeted campaigns that increase visitation and maximise marketing ROI.

Optimise gaming and EGM performance

Analyse machine performance, player behaviour and venue trends to identify revenue opportunities.

Why Venues Choose EAGLEi360

Strengthen compliance processes

Monitor patron activity and responsible gambling interactions to support AML/CTF and harm minimisation requirements.

Reduce manual reporting and admin

Automate reporting, campaign tracking and operational insights to save time for venue staff.

Improve team communication

Keep staff aligned with shift reports that capture key events, updates and operational notes.

Gain a complete view of venue operations

Bring together gaming, POS and member data into one central platform for clearer operational insights.

Built for Australian Clubs, Pubs and Hotels

Built specifically for licensed gaming environments, EAGLEi360 connects your gaming systems, POS and member data into one central platform.

EAGLEi360 integrates with leading industry systems including:

Gaming Systems: MaxGaming, eBet, Odyssey, IGT

POS Systems: SwiftPOS, H&L POS, SENPOS and more

Unlike generic BI tools, EAGLEi360 is purpose-built for hospitality venues and fully owned and supported by Next Payments, providing local expertise, industry knowledge and reliable Australian support.

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Choose the best EAGLEi360 package for your venue

Basics (0-45 EGMs)

Dashboard

Track staff interactions, POS performance, machine performance and player data all on one clear dashboard.

Gaming Machine View

Manage your entire floor with performance reports, trend data, heat maps, zoned floor analysis and more.

POS Integration

Keep track of POS performance and understand how it affects and influences different sectors of your business.

Player View

See member profiles including contact information, key relationships and interests, along with detailed consumer activity and analytical reports.

BI Reports

Automatically generate accurate ROI reports without having to lift a finger. Get daily reports on how you are tracking versus previous trade periods, along with performance projections.

Shift Reports

Allow the ability to track current day’s events, member and staff comments as well as delegate and manage tasks. Have this data summarised in a report and sent to you the next morning to keep up to date.

Marketing Calendar

Collect all the venue’s events into a clear calendar view so you know what is occurring each day. Furthermore, review performance and analyse how consumers interact with these events.

Mobile App

Access insights at anytime, anywhere, from the EAGLEi360 mobile app.

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The Essentials package has all the features of Basics, as well as:

Campaigns

Create and deliver targeted marketing campaigns to your members, increasing the likelihood of venue visitation and spend.

CRM

The Members is home to the details of all venue members. Here you can search any member by name or ID number and navigate to their member profiles which is home to details such as relationships​, significant dates, interests, tags, staff comments, spend etc.

Membership

This shows member information which includes gaming and POS activities.

The Essentials Plus package has all the features of Basics and Essentials, as well as:

Communications

Easily create and send personalised email and SMS communications to your members, improving patron engagement and repeat visitation.

Safestakes

Safestakes is your proactive harm minimisation tool. Streamline the work required of your Responsible Gambling Officers, allowing your staff to easily log and manage patron activity.

HR Integration

EAGLEi360's HR module allows you to pull rosters and shifts from the venue’s HR system and calculates budgeted/scheduled and actual costs of each area.

Live Data (QLD Only)

Instead of waiting until the next day, gain access to data in real-time if you are a Queensland based venue.

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Case Studies

With EAGLEi360 we have seen a 33% increase in monthly turnover and 111% lift in carded play, but more importantly, we are now making decisions based on facts - not gut feel.

Mick O'Toole | General Manager | Club Noble

Read Case Study
Since implementing EAGLEi360, we’ve seen improvements in efficiency, performance tracking, and even an increase in turnover. I’d highly recommend it to any club wanting to work smarter, not harder.

Somma Fuller | Marketing and Communications Manager | Wynnum Manly Leagues

Read Case Study
EAGLEi360 saves a lot of time, gives clear reporting, and makes it much easier to manage multiple venues. It helps you stay on top of performance every day without the manual work.

Harsh Singh | Gaming Operations Manager | H&LM

Read Case Study

Why Venues Choose EAGLEi360

Make faster data driven decisions

Access real-time insights across gaming, POS, food and beverage, and member activity so managers can respond quickly to venue performance.

Increase member engagement

Use CRM data and segmentation tools to deliver personalised promotions, campaigns and loyalty offers.

Improve marketing performance

Plan, launch and track targeted campaigns that increase visitation and maximise marketing ROI.

Optimise gaming and EGM performance

Analyse machine performance, player behaviour and venue trends to identify revenue opportunities.

Why Venues Choose EAGLEi360

Strengthen compliance processes

Monitor patron activity and responsible gambling interactions to support AML/CTF and harm minimisation requirements.

Reduce manual reporting and admin

Automate reporting, campaign tracking and operational insights to save time for venue staff.

Improve team communication

Keep staff aligned with shift reports that capture key events, updates and operational notes.

Gain a complete view of venue operations

Bring together gaming, POS and member data into one central platform for clearer operational insights.

Built for Australian Clubs, Pubs and Hotels

Built specifically for licensed gaming environments, EAGLEi360 connects your gaming systems, POS and member data into one central platform.

EAGLEi360 integrates with leading industry systems including:

Gaming Systems: MaxGaming, eBet, Odyssey, IGT

POS Systems: SwiftPOS, H&L POS, SENPOS and more

Unlike generic BI tools, EAGLEi360 is purpose-built for hospitality venues and fully owned and supported by Next Payments, providing local expertise, industry knowledge and reliable Australian support.

Watch the EAGLEi360 Showreel

See EAGLEi360 in Action

Discover how clubs, pubs and hotels across Australia use EAGLEi360 venue management software to streamline operations, improve member engagement, and maintain compliance with industry regulations.

Complete the enquiry form below to book a demo and see how EAGLEi360 can help your venue operate smarter.

Enquire Now

Enter your details below and our team will be in touch soon.

Testimonials

EAGLEi360 presents meaningful reports daily and in real-time, making it easy for our staff to interpret the data with the clear and easy to understand visuals and tables that it generates. A fantastic team to partner with that is always prepared to go that extra mile to support.

The Lion Richlands

By utilising the reporting and communications tools built into EAGLEi360, we are able to identify areas of potential growth, as well as analyse current trends. With data being incorporated from Point of Sale, Loyalty, and Gaming Machines, we can swiftly pinpoint customer needs, as well as provide greater Member Engagement. EAGLEi360 gives us the confidence to make informed decisions that will best serve our loyal customers.

Kogarah Clubhouse

I would recommend EAGLEi360 to all progressive hospitality venues. EAGLEi360 draws in data from all our departments and provides the management team with timely insights to make informed decisions. Such a system has been needed for a long time in the club industry.

Frenchville Sports Club

Since implementing EAGLEi360 and SafeStakes at our venue, our approach to managing patron activity has improved tenfold. Using the SafeStakes app on our phone or desktop simplifies the logging of harmful behaviour that staff may observe around the venue. When logging these activities via SafeStakes, all reports are transferred across to the respective member profile on EAGLEi360, displaying a full record of activity and sending real-time alerts to efficiently identify behavioural trends and shifts. Both EAGLEi360 and SafeStakes are extremely valuable business tools for our venue!

Just by tapping into the CRM tool, we know our customers better than ever! We’ve been able to enhance our service strategies and better understand our members – things like their purchase behaviours, special observations and birthdays. It’s made it easy to know what our members actually want!

Capalaba Sports Club

The Campaign Builder tool is a game changer – you can literally create and deliver your own group marketing campaigns and target high-value customers. Then, track ROI and activity instantly. It’s amazing.

Cazalys Palmerston Club

Eaglei360 is absolute GOLD. It allowed us to open our eyes to the opportunities and engagement strategies we needed to enhance our service.

Broncos Leagues Club

The powerful data reporting of EAGLEi360 has enabled our venue to make actionable changes and consistently review our business operations and performance as time goes on. The data generated has kept our venue on track to achieving our business objectives, with even greater efficiencies achieved than first projected.

The reports generated by EAGLEi360 synthesise important data that would otherwise take our team hours to collate, in a matter of minutes. While they are rich in information, the visuals and tables generated are easy to interpret and make decision-making a breeze. EAGLEi360 has been a great tool for us to analyse the success of promotions within the venue; who participated, which areas of the club they visited, what products and services they value, and delivers an easy-to-understand ROI.

Doyalson Wyee RSL

As the Gaming Manager at Club Noble, EAGLEi360 helps me easily navigate our gaming floor - from analysing data on high-performing machines and manufacturers to seeing exactly how each machine is performing. When I report to the General Manager, it’s simple to show what’s happening on the floor and identify the decisions we need to make, because the data can be narrowed down to very specific insights.

Club Noble

EAGLEi360 has made our reporting much clearer and easier to understand. As a duty manager, having quick access to gaming insights that are simple to read has been a huge help, especially as we roll out our new membership program. Even while still in training, I can already see how much smoother day-to-day operations become when all the information is in one place. It’s a great tool for any venue looking to improve visibility and stay on top of performance.

Breezes Bar & Bistro

As the club continued to grow, we needed better data and faster insights to support that growth. EAGLEi360 has delivered exactly that. We now have instant access to player information, reliable reporting on promotion performance, and improved team communication across all departments. I believe the platform has contributed to an uplift in gaming revenue, particularly through smarter, data-driven promotional planning. It has truly helped us move forward during challenging trading conditions.

Cherry Street Sports Club

Before EAGLEi360, reporting across multiple venues was time-consuming, manual and prone to inconsistencies. We were juggling Excel sheets, double-checking numbers and spending far too long pulling information together for management and board reporting. EAGLEi360 solved all of that. The onboarding was smooth, the team guided us through every feature, and once we were up and running the improvement was immediate. We save hours each week, have far clearer visibility over gaming performance, and our decision-making is now backed by reliable, real-time data. For any venue or group managing gaming operations, I’d say go for it—EAGLEi360 makes everything easier and far more efficient.

HLM Venue Group - Epping Plaza Hotel

EAGLEi360 has been a game-changer for Wynnum Manly Leagues Club. Before using it, we relied heavily on spreadsheets and manual reports, which made analysing promotions, tracking member behaviour, and understanding venue performance incredibly time-consuming. Now, we can access accurate, real-time insights instantly, and it has transformed the way we evaluate campaigns and manage our CRM. The onboarding was seamless, and the support was excellent—uploading a year’s worth of historical data and integrating with our POS gave us immediate clarity from day one. Today, our marketing, leadership, HR, and finance teams all rely on EAGLEi360 daily. It’s streamlined our processes, improved performance tracking, and helped us make faster, more confident decisions, with noticeable improvements in turnover as a result.

Wynnum Manly Leagues Club

EAGLEi360

FAQs

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Features Overview
POS Integrated
Standalone Mode
Receipt Printing
Digital Receipts
Real-Time Dashboard
Nickname your Terminals
Reliable Hardware
Add Logo to Terminal Screen
Portable
Digital Wallet Payments
MOTO payments
Least Cost Routing (LCR)
Split Billing and Tipping
24/7 Local Support
Software Upgrades
4G Connectivity
Accepts all Major Payment Methods
Zero Cost EFTPOS

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